[Raymond Newkirk] - Representative Engagements

Representative Coaching Engagements

While yesterday's quest was information and today's is knowledge, tomorrow's will be intelligence about business innovation and acceleration. Each quest demands an environment unique to itself. The Newkirk Group bridges the old and new paradigms and satisfies the personal, business, and organization coaching needs of clients including:

Corporate owners and executives wishing to influence and improve the value of work teams
Corporate training managers wishing to offer practical coaching programs that improve the performance of all employees
Business and technical managers wishing to shift to tomorrow's paradigms today
Consultants wishing to fine-tune their professional and personal skills and broaden their methodology foundation
Individuals interested in improving their competence in managing self, communicating, managing people and tasks, and mobilizing innovation and change.

Working with The Systems Management Institute, we have assisted domestic and international companies. Our extensive client list includes Pacific Bell, Dell Computers, Royal Saudi Naval Forces, Government of the Philippines, Gould, American Express, Raytheon, Bank of America, Matson Navigation, DHL, Digital Consulting, Flashpoint Computers, Walt Disney, IBC, London, Technology Transfer, Rome, and British Airways, City and County of San Francisco, City of Tucson as well as the portfolio companies of Mindmaker Incorporated, and many other companies.

The Newkirk Group is a professional services coaching Group with an outstanding history of noteworthy accomplishments. Clients span more than 15 industries and have received more than 20 different services. Working with The Systems Management, we have assisted clients in knowledge transfer, intellectual capital acquisition, problem solving, strategic coaching, career self-renewal, staff development, communications enhancement, and softskills enhancement. Completing contracts globally, we have delivered the following representative engagements:

In the USA

For a major Entertainment Company, we assisted the Senior Vice President of Information Systems to install an change management and control training environment. Consulted on leadership development and education policy. Developed Organization Configuration Management and Change Control process to guide department training and development. Delivered Change Control and Configuration Management Education Handbook. Coached senior executives on the implementation of the Change Management Education and Training environment. Facilitated transformational Change Management and Control processes.
For an International Freight/Cargo Delivery Company, we assisted the Senior VP of Information Systems to develop a project level coaching program for the Implementation of Executive Support Systems. Led workshop on methodology. Engaged in program evaluation. Conducted training on human factors in office computing. Implemented a coaching justification process. Introduced training Request-for-Proposal process.
For Fortune 100 Communications Company, we implemented a Total Quality Coaching Environment consisting of a quality assurance career development progression program. Facilitated the development of the training standard used by SBC, the parent company of Pacific Bell. Delivered management coaching program and installed coaching productivity guidelines. Delivered Post-Implementation Review Handbook. Evaluated the Pacific Bell/Customer Records Information System Computer Aided Training System. Assessed staff performance and facilitated staff alignment studies. Facilitated CQA certification of department management with the Quality Assurance Institute. Conducted reviews and evaluations of cases, scenarios, and staff selection protocols. Conducted workshop on the design of a technical coaching environment using Expert Support System. Presented the prototype design of an expert system to manage the procurement of coaching programs.
For a global Consulting Company, we presented seminars on the Design of Expert Support Systems.
For a major U.S. City, presented leadership development workshop. Installed a coach-the-coach program. Instituted coaching evaluation program. Conducted Coaching Management workshop.
For an advanced Artificial Intelligence Company, we implemented management development program to assist subsidiaries and coached C-Level executives. Delivered coaching effectiveness handbook. Engaged in coaching, conflict resolution, and effectiveness training. Defined the Coaching-Value Proposition and coached senior executives on performance.
For a major Optical Lens Manufacturing Company, we prepared the Information Services training plan to develop a multicultural work force. Conducted organization diagnosis and engaged in management coaching and employee development. Established coaching environment for complex organization migration program. Facilitated team building and delivered Change Management methodology.
For a major Computer Manufacturing Company, we assisted the senior manager of eCommerce to facilitate training in eCommerce program development and to clarify Dell’s eCommerce strategic vision. For the V.P. of Software Enhancements, we installed a management development program and defined executive development program for use by 3Com Chief Information Officer. Engaged in staff coaching and training. Conducted Learning Architecture workshop for senior executives. Mentored the eCommerce Trading Partner negotiating team during discussions with Roadway Logistics. Authored the methodology design handbook. Facilitated roll-out of training program.
For the Office of the U.S. Secretary of Energy, we consulted on the personnel and management specialized education requirements involved in the migration to a new Information Technology environment intended to manage a proposed nuclear waste repository in Nevada. Consulted on the design of the learning methodology for engaging in an organization assessment and evaluation of knowledge requirements for technical teams.
For a major Banking Corporation, we assisted in their most significant technology evaluation program prior to acquisition by Nations Bank. Instituted staff development program and coached project managers. Installed project level coaching and configuration control process. Introduced a train-the-trainer program. Introduced benchmarking policies, standards, and procedures. Defined coaching functions and responsibilities governing operational evaluation of technology and the implementation of change configuration management and change control.
For a major Spice Processing Company, we assisted the CEO in the preparation of a strategic vision for corporate operations. Initiated coaching & mentor process, introduced the Efficient Consumer Response business process workskills training program. Prepared the Business Continuity Training Program. Initiated Management Effectivity Analysis intervention program. Coached & mentored senior management team in eCommerce management practice. Installed an operational coaching program. Conducted I/T corporate relations training. Developed coaching quality assurance guidelines. Coached end-users in organization process design. Coached senior management in the marketing department on principles and processes in eCommerce.
For a global freight Container Company, we instituted quality assurance and control environment. Introduced staff development and coaching policies, standards, and procedures. Defined staff development tasks and responsibilities governing environment change control and change management. Established functional and technical workskills training assessment process. Developed and conducted training programs in assessment, testing, benchmarking, program design, and literacy auditing.
For a major California City, we implemented program level Information Systems coaching function for city water utilities department. Prepared management development coaching plan. Installed a project-level training review board. Developed coaching program to support the department’s migration to an enhanced Information Technology environment.
For a major West Coast Medical Care Foundation, we were selected as the vendor of record to evaluate the coaching & training proposals submitted by all vendors.

In Europe

For a significant Italian Education and Consulting Company, we presented executive programs, seminars and workshops in Europe, Asia, and the United States.
For an International Business Company in London & Amsterdam, we presented seminars in London, Rome, and Amsterdam.
For senior executives of a Dutch Information Technology Business Rule Development Company, we conducted a series of education seminars and coaching programs in business reorganization and marketing & sales strategies. Installed a Capability Based Coaching Environment (CBCE) approach. Initiated executive development program. Chartered a soft-skills training process. Conducted Leadership Effectiveness coaching. Installed a new employee coaching environment to improve employee performance.

In the Middle East

For the Royal Saudi Naval Forces, Kingdom of Saudi Arabia & U.S. Departments of Defense and State, we implemented a "turn-key" Saudi Navy Information Systems training program. Installed training program from the ground floor, part of a $370M program involving 700 persons from 15 countries. Consulted at the highest levels of the Saudi and U.S. Governments on the application of emerging development solutions in national programs. Authored five year I/S strategic training and development plan for all Royal Saudi Naval Forces operations.
Led national training program for all I/T operations focusing on hard and soft skills. Initiated end-user training program using the train-the-trainer format. Facilitated instructors and participated in training, education, and development of Saudi nationals and governments officials. Authored the train-the-trainer handbook and guidelines. Directed multinational staff tasked with initial implementation and integration of entire training and development program. Delivered workshops and presentations. Defined Training Development Life Cycle from planning to training, testing and knowledge transfer. Trained 5,000 Saudi nationals. Demanding project. Analyzed management actions, procedures, and techniques to determine multicultural development and training requirements.
For the Minister of Defense and Aviation, the Kingdom of Saudi Arabia, we wrote training and coaching plan, identified training equipment, and facilitated organization training and staff training support.

In Asia

For the Office of the President, Manila, Philippines, we collaborated on the development of the five year national Information Technology training plan. Presented workshop on emerging E-Learning technologies and training requirements in support of the mission of AFP logistical operations.
For Armed Forces of the Philippines, we assisted the Director of the National Computer Center Office of the President in the design of a turn-key program to support an upgrade of the national Military Logistics System. Led the proposal development effort and authored the program plan. Conducted coaching on the use of emerging technologies in the Third World.
For the Economic Development Foundation of Asia, we coached senior officials in Manila to explore the role of emerging technologies in the management of international training and contracting projects.
For the Office of the Director of The Economic Development Foundation of Asia, we consulted on the development of a training and coaching approach required to support a global economic development network.